Smart Offices: Technological Trends in Work Spaces

Technology and innovation have advanced work environments and set a trend. The need to streamline spaces, operational processes, time and cost has led companies to move to business centers with the most up-to-date digital tools, according to María Lucía Castillo, director of expansion at IOS Offices.

“It is a global trend that has been permeating our country. Corporations have realized that we are a great alternative for the benefits of flexibility, shared economy and having a first-world office.”

Smart Offices: Technological Trends in Work Spaces

According to Castillo, the demand for smart offices has increased up to 40 percent in recent years, especially in cities such as Monterrey, Mexico City, Querétaro, Guadalajara and the Bajío area.

“Guadalajara is becoming the Mexican Silicon Valley. All the companies of that type have a lot of millennial talent, who do not want to work in traditional spaces, but with cutting-edge technology, where interaction and community are facilitated. It is the new way of working; it is the office of the future.”

For his part, Federico García Iza, general director of IZA Business Centers, shared that these spaces have established a “before and after” in the market. “At the beginning, ignorance of this concept was our main competition. Now, there is an abundance of providers offering these services.”

Smart Offices: Technological Trends in Work Spaces

Productive Spaces


García Iza stresses that the greatest success of these business centers lies in providing companies with tailored spaces that allow them to achieve their goals, with reception services and amenities that allow employees to work in a comfortable and pleasant environment, with spaces for both networking and co-working and technology that does not limit their work.

“We have robust wireless and telephone networks, integrated into physical spaces that allow customers to operate from business centers or even outside with our app.”

On this subject, Alejandra Aguilar, commercial manager of Master Office, shares that another important benefit to customers is the inclusion of administration and reception services in this type of space.

Smart Offices: Technological Trends in Work Spaces

“The administrative part you already have: you do not need to invest in a receptionist, you do not have to worry about being absent or incapacitated; you save a position.”

He indicates that it’s mostly the multinational companies that have come to Guadalajara that seek this type of business center, especially for the type of facilities they acquire. “Usually, when a foreign company explores new markets, they are not interested in investing in fixed assets—buying furniture, setting up a place, establishing Internet and telephony systems—so these types of spaces are a very good option.”

Aguilar stresses that another advantage of this type of space is forming a network of contacts to share common interests, where useful information, projects, businesses and products can be exchanged.

“The topic of networking is important, since you can get involved with a greater number of people. Here, you meet more people, and that can generate better commercial development. In common areas, in open spaces, you can maybe find what you are looking for and let them become your provider. It is a win-win.”

Added to this, the specialists agree that one of the most impactful benefits for companies in these workspaces is the performance of their workers, the company’s most important asset.

“In the end, it is a win-win for everyone. On the one hand, the employee is happy: he loves his place of work, he feels he belongs in the place where he spends most of his day, it is a nice place with a nice design and with first-class facilities. This has an impact on productivity, and that benefits the company 100 percent,” explains Castillo.

Niche Opportunity

Maximizing professional relationships is an opportunity for companies, but above all for startups and entrepreneurs. “In our business centers, they find a flexible and efficient solution, according to their cost-benefit needs,” says García Iza.

At this point, Aguilar explained that, in addition to having spaces already conditioned without the need to make an initial investment, in these business centers, SMEs and entrepreneurs have the opportunity to do co-working to interact in the same physical space with people from different fields and achieve a more effective professional network.

The statistics

The demand for smart offices has increased 40 percent in recent years. Places with the highest demand for smart offices:

· Nuevo León

· Querétaro

· Ciudad de México

· Jalisco

· Aguascalientes